Terms and conditions Private Cruise – Boat in Paris

1. Booking

Any booking of a date is validated only after reception of the total amount of the cruise. We do not make pre-bookings.
Once the amount of the reservation is received, an email will be sent to you to confirm your reservation and to communicate you the practical information.
The number of participants is confirmed at the time of the order and is used as a basis for pricing.

2. Cancellation

CANCELLATION / POSTPONEMENT BY CUSTOMERS

In case of total cancellation or postponement of the services, the Boat in Paris will collect from the Client as compensation :

– More than 24 hours before the cruise, the amount paid is fully refunded.
– Less than 24 hours before the cruise, the amount paid is not refunded.

2.2 Cancellation of extra services:

Optional services (caterers, guide, photographer…) will be invoiced if the cancellation or postponement of the cruise has not been communicated 3 working days before departure.

2.1 Weather

In case of bad weather conditions (rain, snow, thunderstorms …) the customer can postpone or cancel his cruise until noon on the day of the tour in agreement with Boat in Paris. In case of cancellation by Boat in Paris, the amount paid will then be refunded in full (including extra services). In case of postponement, it will be enough to contact Boat in Paris again to choose a new time slot and a new date, subject to availability.

3. Interruptions

Any interruption during the cruise or early return due to the will of the clients will not give rise to any refund.

4. To know

To avoid any delay, it is imperative that passengers arrive at least 15 minutes before departure at the meeting point.
Any delay on the part of the clients will be deducted from the time of the cruise and cannot be refunded.
Boat in Paris is in no way responsible for any item that may be lost or damaged during the cruise due to rain or water.