Terms and conditions Private Cruise – Boat in Paris

1. Booking

Any booking of a date is validated only after reception of the total amount of the cruise. We do not make pre-bookings. Once the amount of the reservation is received, an email will be sent to you to confirm your reservation and to communicate you the practical information. The number of participants is confirmed at the time of the order and is used as a basis for pricing.

2. Cancellation

CANCELLATION / POSTPONEMENT BY CUSTOMERS

f you need to cancel or reschedule your cruise, here’s how it works:

• More than 24 hours before your cruise: you’ll receive a full refund.
• Less than 24 hours before your cruise: unfortunately, the booking becomes non-refundable.

 

2.2 Cancellation of extra services:

Optional services (caterers, guide, photographer…) will be invoiced if the cancellation or postponement of the cruise has not been communicated 3 working days before departure.

2.1 Weather

If the weather doesn’t cooperate (rain, snow, thunderstorms, etc.), no worries:

• You can cancel or reschedule your cruise up until noon on the day of your tour, in agreement with Boat in Paris.
• If we need to cancel the cruise due to the weather in agreement with us, you’ll receive a full refund, including any extra services.
• If you’d prefer to reschedule, just get in touch and we’ll help you pick a new date and time, subject to availability.

3. Interruptions

Any interruption during the cruise or early return due to the will of the clients will not give rise to any refund.

4. To know

To avoid any delay, it is imperative that passengers arrive at least 15 minutes before departure at the meeting point. Any delay on the part of the clients will be deducted from the time of the cruise and cannot be refunded. Boat in Paris is in no way responsible for any item that may be lost or damaged during the cruise due to rain or water.